Shipping Policy
Shipping Policy
At Vitality Pace, we make every effort to prepare and ship your order quickly so that you can enjoy your purchases as soon as possible.
Order Processing
1 to 2 business days
Delivery Time
5 to 7 business days
Worldwide Delivery
100% Free worldwide
Order Preparation
All orders are prepared and shipped within 1 to 2 business days after payment validation. Orders placed on weekends or public holidays are processed on the following working day.
Delivery Times
Once your order has been shipped, the estimated delivery time is usually 5 to 7 business days, regardless of your destination. Please note that these delivery times are indicative and may vary based on carrier capacity, local weather conditions, customs formalities, or unforeseen circumstances beyond our control.
Free Worldwide Shipping
We are pleased to offer free worldwide delivery with no minimum purchase required. No additional delivery charges or hidden fees will be added at checkout.
Order Tracking
As soon as your package has been handed over to the carrier, you will receive an automatic confirmation email containing your tracking number and link to follow your delivery in real-time.
Delivery Address Accuracy
Please double-check your shipping details carefully before confirming your order. Vitality Pace cannot be held responsible for delivery delays, failed deliveries, or lost packages caused by incomplete or inaccurate address information provided during checkout.
Lost or Damaged Packages
If your package appears to be lost, arrives damaged, or does not arrive within a reasonable timeframe, please reach out to our team immediately with your order number. We will work directly with the logistics provider to solve the issue as quickly as possible.
Contact Us
For any questions regarding your order status or shipping details, please visit our Contact Us page or send an email directly to support@vitalitypace.com. Our support team promises to respond to all inquiries as soon as possible.